Information, Advice and Guidance For Learners
Please use this page and its resources to:
Your tutor will be able to explain how to complete this survey. Please note you will need your Unique Learner Number (ULN) which can be obtained from your tutor or reception.
You will be asked a series of questions based on your experiences at Hillingdon Adult and Community Learning. The survey should take no more than 10 minutes to complete.
Click below to download our Learner Handbook. It includes information about: what to expect while learning with us; equality and diversity; staying safe; quality assurance and how to access support with your learning.
We also have a limited number of printed copies at our adult learning centres, which you can ask to see copies of by asking centre staff.
Term dates are also given below. In some cases, classes may run out outside these times. Please ensure you have the correct dates from your tutor or when you enrol.
By now, you will have already enrolled on one of our adult learning courses. When the time comes to start thinking about your next steps, you might find that doing another course with HACL is right for you. Please see below for our brochure(s) and website, which you can use to find out about all the courses we have on offer at HACL.
'Brochure 2019/20' lists the courses available until July 2020.
Your learner council is made up of course reps from a variety of courses at HACL. They are there to represent you and provide you all with a learner voice. We meet once a term to discuss positive and negative feedback regarding the service and to let them know about any upcoming changes regarding your learner engagement. Please feel free to feedback any comments you have about the service so that they can bring this to our termly meetings or alternatively, fill out a comments sheet and place it in the learner council boxes located at your centres.
Learner councillors are there to:
· represent your fellow learner’s voice on matters that affect you all
· influence service initiatives
· develop your communication skills
· and much more!
At Hillingdon Adult and Community Learning we want you to have the best learning experience possible whilst feeling safe and valued. We value your feedback on the service therefore, if you would like to leave a comment, compliment or have a complaint (CCC) about our service you can fill in a pink CCC form which are located at your centres reception and put it in the box provided or alternatively we now have an online google form which you may also use.
As a learner, you can expect Information, Advice and Guidance (IAG) at every stage of your learner journey with us, to help identify the right course for you, succeed on your course, identify your next steps and work towards your ultimate goal, whatever that might be. As well as events such as open days and progression days, you can expect regular tutorials with your tutor. Click on link below, 'What IAG to Expect'
We also have an Open Learning Centre, where you can come along for extra support in English, maths and employability. Get support with writing your CV and applying for work. We have dedicated sessions throughout the year where you can be supported to apply for further courses outside of HACL.
Please ask your tutor about Open Learning or contact the reception desks for more information.
The National Careers Service (NCS) website provides careers advice and information on a wide range of jobs, training course resources and funding. You can also use the NCS website to assess your own skills, build a CV and for guidance applying for jobs and performing at interviews.
If you're looking to enhance your CV or simply want to volunteer for personal fulfilment, there are plenty of options locally.
You could also become a Learner Volunteer, here at HACL or join our Alumni network.
See the links below for more information.
Click the links below for more information.